ODAPC Updated COVID Guidelines In May of 2020, the Office of Drug and Alcohol Policy and Compliance published guidelines for SAPs, service agents and MROs regarding providing services amid the […]

To answer this question, you must first answer the question, “How long does alcohol remain in the body?” A widely held impression is that alcohol stays in the system for […]

An MRO Assistant, also known as an MRO-A or MRO Team Member, is someone who assists the MRO (Medical Review Officer) with certain MRO duties, including organizing and reporting of […]

Safe Injection Facilities on the Rise? New York City just opened the first sanctioned Safe Injection Facilities in December. A safe injection facility provides needles and a space for addicts […]

Marijuana Impaired Driving: Another Look Four years ago we wrote a blog article “Facts About Marijuana Impaired Driving”, which made several interesting points: • There is no correlation between THC levels […]

The DER’s Role in Drug and Alcohol Testing The Designated Employer Representative (DER) plays a vital role in drug and alcohol testing, serving as the point of contact for their […]

Record Increase in Drug Overdose Deaths, Big Pharma Settles In our last blog article about the X-Waiver we said experts predicted that drug overdose deaths had increased during the COVID […]

The Perfect Storm One of the consequences of the Covid pandemic that we have experienced for the past year is an increase in drug and opioid use and correspondingly an […]

What’s the Difference Between a DOT and Non-DOT Drug Test? In order to best explain the differences between a DOT and non-DOT drug test, we first should clarify two terms […]

What is Customer Effort and Why Does it Matter? Before a company can structure a meaningful and ultimately successful customer experience or customer service program, they must first consider customer […]