Login / Register | 0 items - $ 0.00 CONTACT US

AlcoPro - Drug and Alcohol Testing Products & DOT Training

  • Products
  • Training
    • DOT Drug and Alcohol Training
    • Employer Substance Abuse Awareness Training
    • Hotels in Knoxville
    • Training Materials
    • DOT Regulations Knowledge Base
  • Knowledge Base
  • Repairs & Services
  • Resources
    • Catalogs
    • Knowledge Base
    • Buyer’s Guide
    • Product Document Library
    • Drug Test Finder
    • Drink Wheel
    • Window of Detection Tool
    • Breath Alcohol Instrument Mouthpiece Chart
  • News
    • News
    • AlcoPro Blog
    • Sign Up – AlcoPro Blog
  • Customer Service
    • Order & Return Policy
    • Shipping Information
    • Apply for Tax Exempt Status
    • Satisfaction & Warranty Policy
    • Repair Services and Technical Support
    • Privacy Policy
    • Customer Reviews
  • Contact Us
    • Contact Us
    • Quote Request
    • Catalog Request
    • Product Sample Request
    • BAC Wheel Request
    • Customer Reviews
  • About Us

800.227.9890

Follow Us on FacebookFollow Us on TwitterFollow Us on LinkedIn

Satisfaction & Warranty Policy

Satisfaction Policy

AlcoPro follows these core principles to ensure we consistently meet or exceed your expectations:

  • We proactively seek to understand your needs and expectations
  • We develop, package, deliver and support our products so you receive quality products and excellent customer care
  • We measure the degree to which we meet your expectations
  • If you encounter a challenge when using the product, we provide assistance
  • We close any gaps between your expectations and your experience

 Warranty Policy

AlcoPro guarantees the products we sell are free of defects and will perform as described for the guarantee or expiration-date period offered by the manufacturer.  If a product does not perform correctly, AlcoPro will work with you to find resolution to include, but not limited to product exchange, product repairs, refunding the purchase price, or offering credit towards a future purchase.

Average warranty periods for our most popular products:

  • Intoximeter Products for workplace testing (Alco-Sensors, Alcomonitor CC):  Two years
  • P.A.S. International (passive alcohol testers):  One year
  • Disposable alcohol tests:  12 – 36 months
  • Drug test kits:  12 months

ABOUT ALCOPRO

Since 1982, AlcoPro has supplied and manufactured the most accurate drug and alcohol testing instruments, kits, and supplies for professional use. We take pride in maintaining our industry-wide reputation for accuracy and quality as we help you—our top priority—perform alcohol and drug screenings and tests with greater precision and confidence.

Subscribe to Our Blog

  • This field is for validation purposes and should be left unchanged.

800.227.9890
Follow Us on FacebookFollow Us on TwitterFollow Us on LinkedInFollow Us on YouTube

Privacy Policy

© 2023 AlcoPro.
All Rights Reserved.

Custom Website Design & Development by VIEO Design