Our technicians specialize in providing speedy service and great technical support.
We offer the fastest Alco-Sensor repair services and technical support in the industry, allowing you to maintain the efficiency of your business operations. We complete 95% of our repairs in two days or less. Our staff of factory-trained technicians will troubleshoot, disassemble, and inspect every component of your device to ensure proper functionality and longevity. Partnering with us comes with:
For repairs, send in a completed Repair Authorization Form along with your instrument. Alternatively, contact our technical team at 800.227.9890 or [email protected].
Check out common Alco-Sensor error codes and troubleshooting techniques to get you back up and running.
Go through Alco-Sensor Accuracy Check and Calibration Instructional videos and documents to keep your device running accurately all the time.
Quickly get answers to common Alco-Sensor questions.
We offer Alco-Sensor rental devices so your breath alcohol testing programs can continue without interruption. While the minimum rental time most companies offer is three months, our minimum rental time is just three weeks, and you have the option to rent a device for an extended period as well. No matter what your requirements are, we have a plan that suits your needs.
Download the rental agreement to view our terms and pricing.
We repair all types of Alco-Sensor and RBT instruments, including the Alco-Sensor III, Alco-Sensor IV, Alco-Sensor VXL, Alco-Sensor FST, and Alcomonitor CC devices. Learn more about our warranty information and where to send your device for servicing.
Owing to thorough inspections, cleanings, and accurate adjustments, our calibration services are hardly typical; they are unrivaled. Our Alco-Sensor calibration services include the following:
| Exterior Visual Inspection to Check For: | Operation Assessment of: | Disassemble, Interior Inspection, Cleaning Process: | Final Adjustments, Calibrations, Cleaning Process: |
|---|---|---|---|
| Broken covers | Accuracy | Security check | Set fuel cell gain (Alco-Sensor IV) |
| Damaged parts | Calibrations | Corrosion check | Calibrate breath thermistor (Alco-Sensor IV) |
| Missing parts | Fuel cell gains (Alco-Sensor IV) | Foreign debris and liquid check | Perform calibration and QA checks |
| Breath thermistor operation (Alco-Sensor IV) | Notation of fuel cell serial number | Clean covers, lens, ports | |
| Cleaning of moving parts |
We will buy back your used Alco-Sensor devices with cash or trade-in credit toward a new device or supplies. There is no charge for the evaluation and no obligation to accept our offer.