Because Part 40 requires collectors, MROs, BATs and STTs, and SAPs to maintain their own training records, can employers or training entities refuse to provide these service agents their training records?

• No. Employers and trainers who provide training for these service agents must not withhold training documentation from them when they have successfully completed the training requirements.
•  If a collector, BAT, STT, MRO, or SAP is not in possession of training documentation, he or she is in violation of Part 40. 
• Therefore, Part 40 does not permit the withholding of such documentation from these service agents.